Frequently Asked Questions (FAQ)

1. What is Protein Dukan?
Protein Dukan is a trusted online store providing high-quality supplements, protein powders, vitamins, and other fitness-related products.

2. Where is Protein Dukan located?
We are located at Village-Chaunda, Amargarh, Punjab, and we deliver all over India.

3. How can I place an order?
You can place an order directly on our website www.proteindukan.com by selecting the products, adding them to your cart, and proceeding to checkout.

4. What payment methods do you accept?
We accept:
✔ UPI (Google Pay, PhonePe, Paytm)
✔ Debit/Credit Cards
✔ Net Banking
✔ Cash on Delivery (COD)

5. How long does delivery take?
Delivery time depends on your location:
📍 Punjab & Nearby States: 2-4 days
📍 Rest of India: 5-7 days

6. Do you offer Cash on Delivery (COD)?
Yes, we offer COD for most locations. However, a small COD charge may apply.
7. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email. You can also track it on our website under the “Track Order” section.

8. Are the supplements authentic?
Yes! We guarantee 100% genuine and original products sourced directly from authorized distributors and brands.

9. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, contact us within 24 hours of delivery with pictures. We will arrange a replacement or refund.

10. Can I return or exchange a product?
Returns are accepted only for damaged, wrong, or expired products. We do not accept returns for opened or used products due to hygiene reasons.

11. How can I contact customer support?
You can reach us at: